This Privacy Policy ("Policy") explains how ji17 collects, uses, stores, shares, and protects the personal information of players and visitors who access the ji17.club platform. Your privacy matters to us, and this Policy tells you exactly where your data goes and what rights you have over it under Philippine law.
A plain-language summary of how ji17 handles your personal data. The complete legal Policy text follows below.
Ji17 collects personal data only to the extent necessary to operate the platform, verify your identity as required by PAGCOR, process transactions, and comply with Philippine anti-money laundering obligations. We do not collect data for its own sake.
All personal data held by ji17 is protected by industry-standard SSL/TLS encryption in transit and AES-256 encryption at rest. Access to player data is restricted to authorised personnel on a strict need-to-know basis, with audit logging on all access events.
Ji17 does not sell, rent, or trade your personal information to third-party marketers. Data is shared with third parties only where required by regulation (e.g., PAGCOR, AMLC), necessary to provide the service (e.g., payment processors), or with your explicit consent.
Under the Philippine Data Privacy Act (RA 10173), you have the right to access, correct, object to processing of, and request deletion of your personal data. Ji17 provides mechanisms to exercise all of these rights directly, as described in this Policy.
Ji17 retains personal data only for as long as it is necessary to fulfil the purposes described in this Policy or as required by law. Player account data is held for a minimum of five years after account closure to comply with PAGCOR and AMLC record-keeping requirements.
In the event of a personal data breach that is likely to affect your rights and freedoms, ji17 will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with NPC Circular No. 16-03.
This Privacy Policy ("Policy") is issued by ji17 ("ji17," "we," "us," "our"), the operator of the online casino and gaming platform at ji17.club. This Policy describes how ji17 collects, processes, uses, stores, and discloses personal information obtained from players, registered account holders, and visitors to the platform.
Ji17 is committed to protecting the privacy of all individuals whose personal data it processes. This Policy is drafted in compliance with Republic Act No. 10173, the Data Privacy Act of the Philippines ("DPA"), and its Implementing Rules and Regulations, as well as the relevant directives of the National Privacy Commission ("NPC") and applicable PAGCOR data governance requirements.
By registering an account on ji17 or by continuing to use the ji17 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to close your account.
ji17 is the personal information controller in respect of the personal data it processes under this Policy. Ji17 determines the purposes for which and the manner in which personal data is processed. For all privacy-related correspondence, ji17 may be contacted via the details set out in Section 14 of this Policy.
Ji17 has appointed a Data Protection Officer ("DPO") as required under Section 21 of the DPA. The DPO is responsible for ensuring ji17's compliance with the DPA and NPC regulations and serves as the primary contact point for player privacy queries and rights requests.
Ji17 collects personal data in the following categories:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID number, ID document images | Registration form, KYC submission |
| Contact Data | Philippine mobile number (+63 format), email address, residential address | Registration form, account settings |
| Financial Data | GCash account number, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal amounts | Cashier, payment processor integrations |
| Gaming Data | Game play history, bet amounts, session timestamps, bonus activity, win/loss records | Platform activity logging |
| Technical Data | IP address, device type, browser type, operating system, session tokens, login timestamps, approximate geolocation | Automatic collection via platform systems |
| Communications Data | Support chat logs, email correspondence, complaint records | Customer support interactions |
| Responsible Gaming Data | Self-imposed limits, self-exclusion status, problem gambling assessment responses | Account settings, support interactions |
Ji17 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data, or sexual orientation, except where health-related information is voluntarily disclosed in the context of a responsible gaming assessment.
Ji17 processes personal data on the following legal grounds as recognised under the DPA:
Ji17 uses the personal data it collects for the following purposes:
Ji17 does not sell or rent your personal data to any third party. Ji17 may share personal data with the following categories of recipients only to the extent necessary for the purposes stated in this Policy:
Ji17 is legally required to share player data with PAGCOR (as the platform's licensing regulator), the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and the National Privacy Commission (NPC) where compelled by law, regulation, or lawful order.
Ji17 engages third-party service providers to assist in platform operations, including payment processors (e.g., GCash/GXI, Maya/PayMaya Philippines), KYC verification technology providers, cloud infrastructure providers, and customer support platform vendors. All such providers are bound by data processing agreements that restrict their use of personal data to the stated service purpose and require compliance with the DPA.
Certain ji17 game categories — particularly live dealer games and third-party slot titles — are powered by licensed software studios. These providers may receive session-level technical data (e.g., player session ID, bet amounts) necessary to deliver and audit game results. They do not receive your full identity data unless required for joint regulatory reporting.
Ji17 may disclose personal data where: (a) you have given explicit consent; (b) disclosure is necessary to protect the vital interests of you or another person; or (c) disclosure is required in connection with a legal proceeding or to establish, exercise, or defend legal claims.
Ji17 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised.
Ji17 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
While ji17 takes all reasonable steps to protect your data, no internet-based system is completely immune from security threats. Players are responsible for maintaining the security of their own account credentials. Ji17 will never ask for your password via any communication channel.
Ji17 uses cookies and similar tracking technologies on its platform for the following purposes:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair or prevent your ability to use the ji17 platform.
As a data subject under Republic Act No. 10173, you have the following rights in relation to your personal data held by ji17. To exercise any of these rights, contact the ji17 Data Protection Officer using the details in Section 14.
The right to be informed about the collection and processing of your personal data — which this Policy fulfils.
The right to request a copy of the personal data ji17 holds about you and information about how it is processed.
The right to have inaccurate or incomplete personal data corrected. You may update most data directly in account settings.
The right to request deletion of your personal data, subject to legal retention obligations under PAGCOR and AMLA requirements.
The right to object to the processing of your data for marketing purposes. Withdraw marketing consent at any time via account settings.
The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ji17 has violated your privacy rights under the DPA.
Ji17 will respond to verified rights requests within fifteen (15) business days of receipt. Complex requests may require additional time, in which case ji17 will notify you within the initial 15-day period. Identity verification may be required before processing a rights request.
The ji17 platform is strictly intended for individuals who are 21 years of age or older in accordance with PAGCOR's minimum age requirements for online casino gaming in the Philippines. Ji17 does not knowingly collect personal data from anyone under the age of 21.
Where ji17 discovers or reasonably suspects that an account has been opened by or for a person under 21, the account will be immediately suspended, all collected personal data will be deleted (subject to any mandatory legal hold period), and the matter will be reported to PAGCOR as required. Parents or guardians who believe a minor has registered with ji17 should contact the DPO immediately using the details in Section 14.
Ji17 is a Philippines-based platform and stores the majority of player personal data on servers located within the Philippines or in jurisdictions with comparable data protection standards. Where personal data is transferred outside the Philippines — for example, to cloud infrastructure providers or game content studios with servers in other countries — ji17 ensures that such transfers comply with Section 21 of the DPA and applicable NPC circulars governing cross-border data transfers.
Such transfers are carried out only where: (a) the recipient country has been recognised as providing an adequate level of data protection; (b) appropriate contractual safeguards (such as standard contractual clauses approved by the NPC) are in place; or (c) you have given explicit consent to the transfer. Ji17 will not transfer your personal data to countries without adequate protection in the absence of appropriate safeguards.
Ji17 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via their registered email address and/or by a prominent notice on the ji17 platform no less than seven (7) days before taking effect.
The "Last Updated" date at the top of this Policy reflects when the most recent version became effective. We encourage you to review this Policy periodically. Your continued use of ji17 following the effective date of any update constitutes acceptance of the revised Policy.
For all privacy-related queries, rights requests, or concerns, please contact the ji17 Data Protection Officer:
Email: support @ ji17.club (Subject: Privacy / Data Rights Request)
Platform: Live chat available 24/7 on ji17.club
Response time: Within 15 business days for formal rights requests; general enquiries typically within 1–2 business days.
If you are not satisfied with ji17's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at [email protected] or through the NPC's official complaint mechanism at privacy.gov.ph.
Ji17 is a PAGCOR-regulated platform built for Filipino players — live casino, slots, bingo, sabong, and sports betting all in one place. Your privacy is protected under Philippine law. Must be 21 years or older.